High Praise for Jane, Julian and the WMS Team

WMS has received some fantastic feedback from a resident following the successful completion of extensive works to their home.

 Having previously experienced delays, missed appointments and works being left unfinished, the resident had understandably been apprehensive when WMS took over responsibility for completing the project.

Jane worked closely with the resident from the outset, taking time to understand their circumstances, agree suitable dates and plan the programme to minimise disruption to the household.

Julian carried out the majority of the works and was praised for his conscientious and professional approach. Despite some particularly messy elements of the project, he kept disruption to a minimum, cleaned up carefully and worked hard to keep everything within the agreed timescales. The resident also praised the other members of Jane’s team who supported the works.

Most importantly, the project has now been completed and the resident can move forward with enjoying their home.

In their feedback, they told us:
“I cannot fault WMS, especially Jane and Julian, for getting everything done with no issues. Jane really did keep to her promise and I cannot thank her enough.”

A huge well done to Jane, Julian and the wider team for delivering not only a high standard of work, but a positive and considerate customer experience.