Property Maintenance, Decorating, Kitchens, Bathrooms, disabled adaptions, Cornwall, Devon

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WMS Devon Head Office

Address
Gammaton Road, East-the-Water, Bideford, Devon, EX39 4FG

Telephone
01237 473000

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WMS South Devon Office

Address
Silverton House, Marsh Lane, Chudleigh, Devon, TQ13 0DF

Telephone
01626 859755

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WMS, Cornwall

Address
Unit 13, Pool Industrial Estate, Pool, Redruth, TR15 3RH

Telephone
01209 314666

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WMS, Somerset

Address
Unit 37, Glenmore Business Park, Yeovil, BA22 8XG

Telephone
01237 473000

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247 Maintenance

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WMS NEWS

WMS Supports Bristol Dog Action Welfare Group

As part of our ongoing commitment to delivering social value alongside our client partnerships, WMS has made a £250 donation to Bristol Dog Action Welfare Group (DAWG).

The donation forms part of a collaborative initiative linked to refurbishment works delivered across sites in Devon and Somerset. Following the completion of works, our client identifies a local worthy cause that could benefit from additional support, with WMS providing a donation.

On this occasion, Bristol DAWG was selected.

Established as a registered charity in 2010, Bristol DAWG has become a well-established organisation dedicated to caring for and rehoming greyhounds and other sighthounds.

The charity takes in dogs from across the country and Ireland, working with trainers, other rescue centres, council pounds and local dog wardens. Its dedicated trustees and volunteers care for the dogs while they wait to find their new forever homes.

Fundraising plays an important role in allowing Bristol DAWG to continue helping as many dogs as possible, with volunteers regularly giving up their time to support the charity's work.

We're delighted that our latest social value contribution can help support the team and dogs at Bristol DAWG.

The initiative is another example of how WMS works collaboratively with our clients to ensure the positive impact of our projects extends beyond the work itself and into the wider communities we serve.

WMS has received some fantastic feedback from a resident following the successful completion of extensive works to their home.

Having previously experienced delays, missed appointments and works being left unfinished, the resident had understandably been apprehensive when WMS took over responsibility for completing the project.

Jane worked closely with the resident from the outset, taking time to understand their circumstances, agree suitable dates and plan the programme to minimise disruption to the household.

Julian carried out the majority of the works and was praised for his conscientious and professional approach. Despite some particularly messy elements of the project, he kept disruption to a minimum, cleaned up carefully and worked hard to keep everything within the agreed timescales. The resident also praised the other members of Jane’s team who supported the works.

Most importantly, the project has now been completed and the resident can move forward with enjoying their home.

In their feedback, they told us:
“I cannot fault WMS, especially Jane and Julian, for getting everything done with no issues. Jane really did keep to her promise and I cannot thank her enough.”

A huge well done to Jane, Julian and the wider team for delivering not only a high standard of work, but a positive and considerate customer experience.

Westcountry Maintenance Services Ltd is proud to have successfully achieved Cyber Essentials Plus certification, demonstrating our continued commitment to cyber security, information protection and business resilience.

Cyber Essentials Plus is the highest level of certification available through the Government-backed Cyber Essentials scheme. It goes beyond self-assessment, with an independent technical assessment used to verify that an organisation's cyber security controls are operating effectively.

The certification provides additional reassurance to our clients, partners and suppliers that WMS has appropriate measures in place to help protect its systems and information against common cyber threats.

For those working with WMS, this means:
✅ Independently tested cyber security controls
✅ Enhanced protection of customer and business data
✅ Greater resilience against common cyber threats
✅ A continued commitment to information security
✅ Additional reassurance when working and sharing information with WMS

With organisations increasingly dependent on digital systems, protecting information and maintaining secure operations has never been more important.

Achieving Cyber Essentials Plus represents another important step in WMS' ongoing investment in robust systems, responsible working practices and the secure, professional services we provide to our clients.

Cornwall Team Completes Patio and Pathway Improvements

Our Cornwall team has successfully completed a patio and pathway improvement project at a residential property, helping create safer, more accessible outdoor spaces for the resident.

Delivered by Daniel, Max and Jamie, the works involved replacing existing paving with new, durable surfaces that will provide a practical, long-lasting solution for years to come.

The project was completed during one of the hottest periods of the summer, with the team working professionally throughout the challenging conditions while maintaining the high standards WMS is known for.

External improvement projects like these play an important role in enhancing residents' homes, improving accessibility, safety and the overall appearance of outdoor areas.

A huge well done to Daniel, Max and Jamie for another excellent job completed.

Project: Comprehensive Upgrade of a Long-Term Rental Character Property

Overview

WMS was recently commissioned to refurbish a charming long-term rental property in Bossington, Somerset. The goal was to modernize the home while preserving its unique character and traditional features.

Scope of Works

Full electrical rewire
Complete plumbing overhaul and new boiler installation
External lime render and lime pointing
Traditional lime wash external decoration
Replacement of cast iron downpipes
New cobbled frontage and patio installation
Wood burner and flue fitted
Cork insulation to eaves with internal lime plaster finish
New lime plaster throughout
Full internal decoration
Brand-new kitchen installation
New floor coverings throughout
Soakaway and drainage improvements

Challenges

The project required balancing modern functionality with heritage preservation. Specialist skills in lime plastering and traditional finishes were essential to maintain authenticity while meeting current standards.

Delivery

The refurbishment was managed by Richard Cole, WMS Contracts Manager, with works delivered by our multi-skilled operatives from the WMS Yeovil office.

WMS Key Team Contributions:

Simon Thomas (Site Supervisor): Delivered site works with professionalism and efficiency.
Vincent Wilson: Initially joined as a temporary team member and is now a valued WMS employee, contributing significantly to internal cork insulation and painting.
Jack Smith: Demonstrated exceptional craftsmanship in lime plastering, particularly on kitchen walls.

WMS Specialist Subcontractors:

WMS called on the services of our local long term sub-contractor partners for:

Groundworks
Mechanical & Electrical
Plumbing & Heating
Wood burner installation
Flooring and carpet fitting

Outcome

The result is a beautifully restored property that seamlessly blends traditional craftsmanship with modern comfort. This project showcases our ability to deliver complex refurbishments with attention to detail and heritage integrity.

Project: Major External and Internal Upgrades to Listed Residential Blocks

Overview

WMS successfully delivered a significant refurbishment project at Queen Anne Court, Barnstaple, earning high praise from the client for quality and professionalism. The works were managed by Senior Contracts Manager Matt Kempster and executed by our skilled in-house team alongside trusted subcontractor partners.
This £800k project focused on two multi-occupancy residential blocks, ensuring structural integrity, aesthetic improvements, and compliance with heritage requirements.

Scope of Works

Complete Roof Replacement: Installation of natural slate tiles for durability and heritage compliance.
Window Upgrades: Fitting of 120 new timber sliding sash windows, semi-factory finished and completed on-site with Dulux Trade Weathershield Exterior Gloss for enhanced longevity.
Render & Structural Repairs: Including Helifix stitching for structural reinforcement.
Steel Lintel & Header Replacement: Ensuring long-term stability and safety.
Guttering Refurbishment: Original guttering relined and restored.
Full External Decoration: Preserving the building’s historic character.
Internal Decoration: Communal areas refreshed for improved resident experience.

Heritage Compliance

As a listed building, all works were carried out in close consultation with the local conservation officer to maintain architectural integrity while delivering modern performance standards.

Leadership & Collaboration

The project was expertly coordinated by Matt Kempster, ensuring seamless delivery with minimal disruption to residents. Collaboration between WMS teams and specialist subcontractors was key to achieving outstanding results.

Outcome

The refurbishment has revitalized Queen Anne Court, combining traditional craftsmanship with modern durability. This project reinforces WMS’s reputation for delivering complex heritage works to the highest standards of quality and compliance.

Testimonials

"I understand your team are finishing up this week and I just wanted to send some feedback through about how much of a pleasure it has been having them work outside for the past 7 months. Everyone has been so friendly, polite, clean, quiet, and courteous what an excellent team of workers you have.

A special mention to Reef. What a lovely gentleman he is, he clearly has a very keen eye for attention to detail! What an absolute asset he is to your company. I can honestly say I think we will miss seeing the WMS vans turn up in the morning! Never did I think I would say that about having contractors working outside our house, but it has been a pleasure and the buildings new make over looks outstanding."

WMS Somerset Client

"Just to say what a great job Peter and Jake did on the painting. They were so friendly, helpful and great workers. (Thanks also to Rob and Nathan!)"

Teresa

"Thanks ever so much for the hard work you have put into delivering a great service. Ryan, your attitude has been exceptional to resolving issues and putting the resident first. Riki, as discussed in the office on Friday, the positive feedback is also attributed to the efforts you are putting in to ensure accurate updates and great communication. Will you've been keeping clients happy for years now. Cheers mate. This is exactly the start to the contract that we were hoping for."

WMS Client

"Hello John Just wanted to say it’s been an absolute pleasure having the young man here to do the roof and walls he’s done an amazing job and the residents really like what he has done thank you so much."

Karen

"Tenant would like to say thank you very much for the operative out today, did a fantastic job, spot on with the pipes to the sink and doors. 10 out of 10!!"

Tash

"I would like to thank you all, including your subcontractors and in particular Nick who have all contributed to the very successful completion of the works which went without incident or delays throughout the entire Winter period. The works were also carried out to a good standard."

Rob