Testimonials

Morning all 38 Danum was handed back in excellent condition, the tenants were thrilled with it. Thank you to everyone who helped make this possible. Have a nice weekend

Good morning you lovely people, I just thought I would give you some positive feedback. Flat 29 has praised the contractor highly who has been coming in to do the work. She has said how polite but also how professional he has been at all times. A big thank you !

WMS Cornwall were pleased to receive a nice piece of feedback that’s set us up just nicely for the week! It’s great when clients take the time to say thank you. Well done Andy and Hugh! “Hi Tash I have just had flat 3 Clies in the office to say that they was extremely impressed with Andy and Hugh from WMS, They said they was polite, clean, and their work was of a very high standard and would have them back anytime, they couldn’t speak highly enough of them. Have a good weekend”

Very satisfied. John the contractor that did the work was very polite and helpful and we got on fine. He tidied up every evening before he left, and he has made a lovely job of the bathroom. I am really pleased. Thank you.

Dear Sara I appear to have lost the original copy of the email l sent to the contractors. I would like to make it known to them how satisfied l am with the exceptional work carried out by their team. John did a fantastic job always explaining what his daily tasks would be and cleaning up as he went, which allowed me to use all other facilities with no problem at all. His performance & attitude was second to none always going that extra mile to satisfy. The work was completed on time to a very high standard I would have no problem recommending them to other people. And would like to thank Claire and yourself for making me have a fabulous bathroom that’s a pleasure to use. Regards

After the completion of my Bathroom @ Queen Elizabeth Court Somerset. I would like to make it known how pleased l am with the outstanding result & particularly the great work achieved by John at WMS. John worked hard tirelessly achieving a superb finished Bathroom

Morning Greg First of all, I can’t thank you enough for making things happen today for flat 8’s shower, it is so much appreciated. Secondly, I would like to sing the praises of Hugh who renovated the bathrooms. I specifically asked for Hugh as I believed he would be the best person to carry out the work. Hugh was brilliant, despite really tough working conditions in the heat. He managed the residents to a point where they were so complimentary about him and so delighted with the work he carried out. It was so important that this work was not compromised in any way, and I am so grateful to Hugh for his patience, understanding of the situation and his professionalism in his work. Please pass on my feedback to him.

Hi Richard, I attended a site visit yesterday and just wanted to send you an email with some really nice feedback from a few residents that I spoke with in regards to the window replacement/repairs at the above estate. I met with your foreman, Reef, who took the time to show me around the site and explain all aspects of the works taking place. He answered all my questions, thoroughly and in depth and showed me the before, during and after works taking place. He introduced me to all the operatives on site, who were all really nice and friendly. The site was extremely clean and tidy and you wouldn’t think that work was being carried out, which is so refreshing to see and a credit to your team on site. On speaking with residents, who have had their windows completed or in the process of works being carried out in their flats, I have received nothing but praise about the operatives, how nice and friendly, polite and tidy they are and how quietly they work (no radio’s). That they are nice chaps to talk too and always make sure the resident is happy with what they are doing. They have all said how nice the windows look and what a difference this has made to them and the whole estate. They have even said they have had to turn their heating down now, it has made that much of a difference. Please feel free to give me a call if you wish to discuss this further, but a big well done to your team so far.

Hi Tash Just to say a massive thank you for the excellent job done on replacing door and frame to flat 1. They are delighted, I took a look today and it’s a really good job and everything left clean and tidy afterwards. Thanks to Kelvin and Andy!! Kind Regards

Hi Mike I just wanted to drop you a line to say on behalf of everyone at our Housing Association, a big thank you to the team for their fantastic work at our head office and for putting our furniture together! It really is appreciated. The finished look is fab and your team couldn’t do enough for us and, as someone who was tasked with getting the dimensions of the office, I know how helpful they were! I’ve only seen images at the moment but will be going in on Thursday when our board will be in as well and I’m sure I’ll be even more impressed with the quality of the work. Do pass our thanks and appreciation on to all of your colleagues who worked on this project. Take care - I would also like to reiterate my appreciation for all the hard work that has gone into this project and for the way the team worked with myself and Hayley last week, especially around building the furniture which I know “the other” Mike really enjoyed. Many thanks Tracey (Surveyor)

I feel I must send this email regarding my new kitchen which has just been fitted, Really over the moon with it, a really professional job has been done, Your workforce were very helpful and very polite and I would especially like to mention Lewis the kitchen fitter who worked very hard on my kitchen and never stop until the job was done, made sure things were perfect - a true tradesman, Also we would like to mention Dan the decorator who again worked very hard and done a great job and was also very helpful too, I think they are an asset to your company, Best Wishes

ANOTHER WEEK, ANOTHER THANK YOU - WMS are always humbled when residents take the time to write to us, (see below) this time following the works of our bathroom fitter Steve, well done Steve you are indeed a credit to the company! Hi, I would like to thank WMS builder Steve Wardle for all the great work he has done on our new bathroom, it looks amazing. He kept us informed work progress at all times. Steve takes pride in his work, and it shows with the professional job he has done. He is a credit to your company.

Dear all, Had a visit from my neighbour today she tells me that the workforce have been brilliant, they are polite, funny, kind and thoughtful, also very clean. When they go to buy their lunches, they ask if they can do any shopping for her and make a cup of tea for her (not themselves). Her kitchen is now ready for painting and floor covering. She wanted me to pass on her thanks to them all for working with such a great outside company, also could you pass onto the company her thanks.

The workmen were unobtrusive, very respectful and polite, if anyone asks I would have no hesitation in recommending WMS for this work!

MORE RECOGNITION FOR WMS!!! WMS continue to receive recognition for a job well done, the latest for a project managed by our Cornwall office! 2 pieces of recognition in one day for our Senior Contracts Manager Justin, richly deserved pats on the back! #1 Justin - Fantastic job, Well done to you and your team, excellent work, many thanks, Lee - Director # 2 Justin - Thank you for the great work, Well done team! Have a lovely weekend, Deborah – Project Manager WMS your trusted Contractor! #winning together #teamwork #clientfirst

Compliments to pass on to WMS from residents at Downfield Drive - I have received compliments for the operatives who attended 127 (work tops) and Milestone Rd. who have had repairs to door bells 121,123,137,139! Good attitude and pleasant, thoughtful and professional at all times!

We would like to thank all the operatives from WMS for the excellent repair!

Hi Ryan, the patio is finished and looks excellent. The WMS guys were very good and did a brilliant job, well worth the wait. Let's hope that if the drive gets done it will look just as good.

Hi Chris Hope you all having a nice evening. Thank you for your phone call earlier Chris I appreciate the quick response and resolving/ addressing what was discussed. Just wanted to say apart from what we discussed earlier the void was outstanding great work by all staff and they all very very helpful and a great standard of workmanship. Plumber was great asked loads questions really helpful and it come out a great. Young kitchen fitter was brilliant I know we had problems with the kitchen but he was open trying different things and we sorted it together. Jane awesome as always. The chippy that was at new road was great too the new hand rail look amazing. Jerry generally was really really good and helpful just what we discussed earlier that's all. The last 2 you have done have been brilliant and it been a pleasure to work with you guys and it been really good. If we can help you more let us know but just wanted to give you a bit of feed back. I have also included my senior ( Jame ) and empty manager within this email. Regards Richard

I had a call from Ruby Moore at the above address to say what a great job Carl did yesterday fitting a new kitchen heater for her. Ruby is advanced in years so we appreciate the extra mile Carl has gone in dealing with this installation. Please pass on our thanks to Carl

I would like to pass on, and if you can send the message higher….Ben from WMS has been the most amazing person. He has kept Michael up to date all throughout, has gone above and beyond with many jobs, and his workmanship is great. Paul Tricker has also been great, has popped in and kept an eye, and has been quick to help when we have had small issues. Jose also came very late in the day to help, and it is all appreciated.

I wish to pass on my thanks for a job very well done during some challenging days down here at Windsor Court.

Hi all, just wanted to pass on my thanks too, I met them and they were a credit to WMS.

I'd just like to thank everyone at WMS for fitting my bathroom which has made all the difference to me. Special thanks to Steve (Brummy Steve!) who was wonderful. He's done a fab job and we enjoyed him being in our home. Please pass our gratitude on to him.

Hi Rose, Just wanted to pass on the painter showed up Friday morning as scheduled. He did an excellent job, was polite and even cleaned up after himself. I ask that you please pass on my thanks for a job well done to his employer. Thanks Rose. Janine Thompson Flat 19 Please pass could you pass this on to the appropriate person at WMS and also let Dean know what has been said. I just want to add that I also found Dean a pleasure to deal with. Kind regards Rose

Please would you pass on my thanks to WMS colleagues for the hard work that has been put into my schemes in North Devon. It is very much appreciated by me and also within my schools – it has not been without its challenging times but I doubt that will ever change! These challenging times are often made easier when you can work with helpful people and Phil is particularly one of those! I wish you and colleagues a very Happy Christmas and New Year and look forward to working with you again next year.

This is just to say a big 'THANK YOU' to your team of painters who were here recently to decorate my bungalow and shed. They did a fantastic job and were very kind and helpful.

Dear Michael Re: Zinc Apartments This letter is long overdue, but would like to express my thanks to the WMS team employed on the Zinc project, and especially: First, Matt Westaway, who did a first-class job in coordinating the second part of the overall project. He always remained professional and composed even when faced with unexpected issues. He is exceptionally client aware and focused and communicated thoroughly to ensure we were being provided with the best attention and care throughout. Second, Daryn Veale. As site manager, Daryn provided an outstanding service. Whilst not only ensuring that all H&S was correctly executed, he was also well liked by the residents. He was always polite and respectful even when continuously asked frivolous questions. His knowledge and attention could not be faulted. Third, Brian. Brian was always positive and friendly to all he encountered, even in the worst of weathers. Also, please express my thanks to any of WMS's staff who was engaged on the project that we did not necessarily see. I cannot express how grateful I am to everyone in bringing this important project to a conclusion and I hope we can work together on many more.

Dear Phil, I would like to thank you and your staff for the tremendous effort you have all made in completing the work on the Pathways Discovery Centre. We have had great feedback from members of staff that have paid the centre a visit and we are all very impressed with the standard of work and level of finish you have achieved.

Your brilliant team have been working at properties no. 1 and no. 4 for 6 months . I would Like to thank Jason and his friendly team who have been considerate, warm and professional. They have worked immaculately. Swept up at the end of every day to keep site safe and tidy. He has made good during quite a large scale rip out job. Nothing has been too much trouble, even with difficult one way parking system. always smiling, hardworking and considerate. Nothing too much effort. Please pass this on.

I am writing to express my thanks for the works that WMS did at our school to install a hygiene room for a pupil with high medical needs. WMS worked all through the holidays, co-ordinating a huge variety of works-people and I was impressed that the project (commissioned so late in the term due to pupil’s con?rmation of attendance only being received in the Summer Term) was completed in time for the start of the new academic year. Mike Sloman kept me informed throughout the works and I was grateful for his professionalism. The finished hygiene room was completed to a high standard and has made a huge difference to the staff and pupils. Thank you so much for overseeing this project.

We are extremely pleased with the work done. Thank you!

Hi Jason, I called WMS on Friday evening to as for someone to look at a stainless steel cladding panel that had come loose on our balcony during the strong winds. The lady on your helpline was really good and said she would get someone out asap. She phoned back within minutes to say that someone would be with us shortly. Krys arrived within half an hour, having come straight from the beach. He checked the damage and went home to pick up his van and tools. He made it safe but couldn't fix it fully as it was still windy and he needed two pairs of hands to secure it properly. He came back on Sunday morning to complete the work so that it would be finished by the time our guests arrived this week. You probably only hear from owners when something goes wrong but I have to say that we found the communication and service from WMS exceptional. Cheers, Bryan & Gill Bowles

Dear Mike, Please can you pass on my and the hospitals many thanks to Colin and his team, who were very professional in installing the hatch in Torrington, they were very respectful to patients, staff and visitors that were using the hospital, nothing was too much trouble, they were conscientious of keeping the mess down to a minimum and it was very much appreciated.

Hi, Please see the attached pictures of the new partitions on the packing floor. The project has been delivered on time and on budget, this now allows the integration / installation of the new equipment due in December. Thank you to everyone involved in making this a success, the Senior Project manager and WMS Ltd have done a fantastic job by removing old partitions / installing new partitions with minimal disruption to the commercial process. Another milestone completed. Regards, This was another job well done by Dan & the team. Thanks.

Hello Will, Just wanted to drop you a quick email to say Thank You to you and your crew for the great job that you did at 24 Calver Close. Thanks again. Kind regards

Dear WMS. For several weeks WMS have been dealing with water ingress issues at the Rolle Quay site. It was all finally completed this morning. I have been the ‘site contact’ for this work and I would like to record how very pleased ALL the affected residents are with the quality of repair work that has been carried out. It has been a pleasure to work with Rob Johns and with the staff who actually did the repair work. On the basis of the work carried out here we can recommend WMS without hesitation to others that are in need of your services. Thank you all again for a job well done.

Dear Dave, We are writing to express our sincere thanks for the reinstatement work carried out by your company. From start to finish, the entire team were courteous, respectful, diligent and professional. A seemingly rare attribute in today's world! The standard of workmanship has been excellent as have communications through yourself - it has really helped us through a very difficult time. We wouldn't hesitate in recommending your services to anyone in the future.

Hi Nick, I would just like to take the time today to praise the contracting company you sent out. Will was very communicative and replied to my emails promptly. He arranged a day with us that was not too much further in the future – only 3 working days ahead. The contractor (Colin) that came out was on time, very quick with his work and very friendly. I explained the situation to him, and he suggested replacing the rotten wood with plastic so it was less likely to rot and more cost efficient. Obviously we went with this option. I would recommend this company to anyone, and if we ever have the option for future work then we would much prefer this company to come out rather than the original contractor you usually use. Who by the way, has only txt me today to say that he will come out to do the work soon (he came to look at the rotten wood on the 6th May and this is the first I have heard from) – I have informed him that the work has now been done. Kind regards Jenni

Can I take this opportunity to thank you and your men for all your help with the Old Ice Factory and Civic Centre/9th Floor move, Vernon and Rob Johns have been excellent to work with and we are very pleased with the end results at the Ice Factory.

The contractor you used at Tolgus was exceptional, the workmanship is second to none...

Following substantial completion of the main civils aspects of the work at Bucks Mills I have suggested to TDC that they now take over site supervision, with support from B&V as required. I will come down in the New Year once everything is complete to do a final inspection, but other than that it’s unlikely that I’ll be down on site much. It’s been quite a unique project, and I intend to prepare a presentation for the ICE South West, which I’d be happy to run past you before submitting. With that in mind, could you send me the total quantities of materials (cement, sand etc.) you used once you have them? I think it will make quite an interesting subject. I’ll probably have a few other questions once I’ve made a start, so I hope you don’t mind if I get in touch. It’s been a real pleasure working with WMS, especially Rob who is a great credit to your organisation and was just the right person for the job. What we have achieved in such a short time and with the limited budget available is largely due to his ingenuity and ‘can do’ attitude. Please extend my thanks to him and everyone else who worked on the project. Best regards, Richard

I use WMS on all of our Cornwall blocks & have never had any bad feedback from clients. I find them fast to respond, efficient, reliable & always willing to go the extra mile! They recently jet washed one of the buildings we managed & we had some wonderful feedback….. “I called up at the flats yesterday and I must say the whole place is looking much better and they appear to have done a really good job - my son is away at sea at the moment, he'll be delighted to see the improvement when he gets home I'm sure. The development is now looking like it belongs in among all the shiny new builds that have sprung up around it in the last year rather than looking like a run down uncared for block of flats”

"..... working with WMS makes our job that much easier; we know the work will be done to the required standard and handed back on target."

WMS were so kind, very helpful and I have no complaints whatsoever. ..... they have been the best workmen I have ever had. Well done to them all.

I am pleased with the standard of work both for the Kitchen and the Bathroom. The workmen were very nice and polite and it was a pleasure to have them working in my house.

".... your workman worked hard, ... was polite, and left the place spotless. He is a credit to your company."

"The Governors... noted the high standard of work that has been achieved, and asked me to pass on their thanks for undertaking the project. We would like to speak to you about a project to renew our fire doors."

"... please pass on my thanks to your lads for the good work they have done."

"I would like to take this opportunity... to commend your company for such fantastic work and service... my bathroom looks amazing..."

I just wanted to feed back to you following my visit today at Orchard Meadow in Chagford. I met with 2 guys, one working at 23 and one at 20. Both were lovely guys, they were cracking on well and the work looked very good. Interaction with the resident was also very polite, courteous and reassuring of their questions around the colour of the walls. Great to see, thank you very much.

Lee and I would just like to thank the team for all their hard work over the past 5 weeks. A particular mention for Gerry and Joe. The new work has been tested well this week with the rain and for the first time in over 20 years we have no water marks on the wall!!!! The team worked hard and cleared up every night. Everyone we met was polite and courteous despite the job causing a few headaches! Many thanks to you all once again